This translation is provided for convenience. The legally binding version is the Polish original.
1Rental process — step by step
1
Quote request
Fill in the form on the website, call or send an e-mail. Provide the event date, venue, number of guests and the type of equipment required.
Time: 5 minutes
2
Quote
On business days you will receive a detailed quote with a list of equipment, delivery, installation and technical support costs.
Time: on business days
3
Contract and deposit
Upon acceptance of the quote, we sign the contract (electronically or in paper form). The booking is confirmed upon payment of the 30% deposit.
Time: within 24 hours
4
Delivery and installation
We deliver the equipment to the event venue, install and set it up. Our technician stays for the duration of the production or briefs your crew.
Date agreed in the contract
5
Production and return
After the event we collect the equipment, check its condition and issue the final invoice. Payment of the remaining amount: before or on the day of equipment handover.
Invoice 7 or 14 days — to be agreed
💳Payment terms
Deposit
30% of the order value
Required upon signing the contract. Confirms equipment booking.
Final payment
Before equipment handover
Bank transfer or cash. VAT invoice issued to the company.
VAT invoice
23% VAT
Personal invoice or company invoice (NIP). Payment 7 or 14 days — to be agreed.
Security deposit
With premium equipment
Refundable deposit for equipment valued above 5 000 PLN. Returned within 3 days after inspection.
💡 B2B accounts have access to deferred payment terms (14/30 days) after 3 completed orders.
Register your company →
📋Liability and insurance
You bear full liability for the entrusted equipment from the moment of documented collection until the moment of return confirmed by handover protocol. This applies in particular to:
- →Mechanical damage, flooding or destruction of equipment
- →Theft or loss during the event
- →Damage resulting from improper operation by third parties
📌 We recommend event insurance.
Many insurance companies offer event policies covering equipment rented from external parties. We can provide technical specifications of the equipment for insurance purposes.
📅Booking cancellation
| Cancellation deadline | Deposit refund | Status |
|---|---|---|
| More than 14 days before the event | 100% of the deposit | Full refund |
| 7–14 days before the event | 50% of the deposit | Partial refund |
| Less than 7 days before the event | 0% of the deposit | Non-refundable |
| Force majeure | Case by case | To be agreed |
In the event of a date change (not cancellation) — rescheduling of the booking is possible without loss of deposit if notified at least 7 days in advance.
🔒GDPR and data processing
Personal and company data provided at registration or when placing orders is processed by us in accordance with GDPR Regulation (EU) 2016/679 solely for the purpose of contract performance and client service.
- ✓Data is not sold or disclosed to third parties for marketing purposes
- ✓You have the right to access, rectify and erase your data — contact: [email protected]
- ✓Data retained for the duration of the business relationship + 5 years in accordance with tax obligations
Full text: Privacy Policy →
❓Frequently Asked Questions
Can I order only part of the equipment without installation? ﹢
What is the minimum rental period? ﹢
Do you deliver equipment outside Warsaw? ﹢
Do you offer technical support during the event? ﹢
Do you issue VAT invoices? ﹢